Privacy Policy for The Mortgage Business
The Mortgage Business is owned and operated by BDIB GLOBAL LLP ("we/us"). We are committed to protecting and respecting your privacy. This privacy policy explains what information we collect about you through our website and how we use that information and the procedures that we have in place to safeguard your privacy.
Visitors to our website
Cookies
This website uses cookies. When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies.
Statistical information
We may use aggregate information and statistics for the purposes of monitoring website usage to help us develop The Mortgage Business and our services and may provide such aggregate information to third parties. These statistics (e.g. IP address, operating system and browser type) will not include information that can be used to identify any individual.
Third Party Links
The Mortgage Business contains links to websites owned and operated by third parties. If you follow a link to any of these websites, please note that they may have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Transfers outside of the EEA
Any information you provide to us will routinely be stored in the UK. To maintain and improve the functionality of our website, it may periodically be necessary for your information to be processed in countries within the EEA or outside of the EEA temporarily. In any such instances we will ensure that appropriate legal, technical and organisational measures are in place to ensure that our obligations in relation to your information continue to be always met.
People who send an enquiry on our website
If you choose to connect with a professional on our website by sending an enquiry via our website to a professional, you will choose to provide us with personal information.
Where you input this information on behalf of a third party (for example where you are seeking professionals for care services on behalf of a relative) you must ensure that you have the authority and consent of the individual to whom the information you have chosen to provide belongs.
We store this information securely. We collect this information so we can find a professional who can help you with your enquiry. This is the service we provide and when you submit an enquiry, we consider that we have a contractual obligation to provide this service. Where you input information on our website prior to submitting an enquiry we will treat such information as if you have submitted an enquiry and may use the information to contact you to enable you to complete your enquiry.
If the professional you choose to contact is unavailable, we will do our best to find another local professional who matches your search criteria, and this is all part of the service we offer to consumers who use our service. If a professional wishes to respond to your enquiry we will pass the above information on to them. Your information will not be shared with any other parties.
Whilst we require all professionals to comply with all laws and regulations, we do not have any control over or responsibility for how the professional uses the data you provide to them; however, professionals are also subject to Data Protection Legislation and are responsible for protecting and using your data accordance with the Legislation.
You may choose to opt in to receive additional communications from us and whether you choose to do so will not affect the service we provide to you. If you choose to opt in, you can opt out of receiving these communications by using the relevant check boxes on the forms we use to collect your data.
We do not collect any credit card or other payment information from consumers.
You cannot create an account on our website
If you cannot create an account on our website, you will choose to provide us with personal information we provide securely to the professional.
The Mortgage Business stores this information securely. We collect this information so we can provide the chosen advisor with the relevant information regarding your mortgage requirements. Your information will not be shared with any other parties except the advisor that contacts you directly.
We do not use your data to provide you with any other information, we only connect you with the advisor.
Professionals who send information to our website
Information we may collect
When you send your information to a professional on The Mortgage Business site you are seeking to enter into a contractual agreement with us and all of the details you provide to us are deemed to be necessary to enable us to prepare for and subsequently fulfil our contractual obligations to you. We may ask for business information which may include personal details.
How we use the information
We use information held about you in the following ways:
To carry out our obligations to you and to process your application effectively
To fulfil our obligations to you in accordance with the contractual terms that govern our relationship with you
To ensure that content from our site is presented in the most effective manner for you and for your computer
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
To allow you to participate in interactive features of our service, when you choose to do so
We may also use aggregate information and statistics for the purposes of monitoring website usage to help us develop The Mortgage Business and our services and may provide such aggregate information to third parties. These statistics (e.g. IP address, operating system and browser type) will not include information that can be used to identify any individual.
As you are a professional visiting our site, we will provide your personal information to the advisor who will contact you independently about products and services relating to your selected mortgage requirements. Where we use your information in this way we consider that we have a legitimate interest in using your information for this purpose having balanced the potential benefits to you, the nature of the personal information we will utilise solely for your interests. We shall not contact you by post, telephone or email, only the advisor will contact you in response to your request.
Provision of services by our Group
Elements of the services we provide to you under any agreement between you and us or because of any consent received from you may be fulfilled by any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
Disclosure of the information to third parties
There is no requirement to login to take advantage of our Service you are not required to log in or register with us. We and any third parties who host or maintain our Service may need to collect information about you and your computer. The information will be collected when you access our site.
We will share your information if we are under a legal obligation to do so or otherwise as agreed in our terms of use.
How we store your information
We take your online security seriously, whether you are a consumer visiting our website or a professional advertising on our website. Full details of how we protect the information you provide us are given below:
For consumers and professionals who send an enquiry on our website or register for an account, the secure server software encrypts all information you input.
We comply with the standards, procedures and requirements laid down in all UK Data Protection Legislation to ensure that your personal information is kept secure and processed fairly and lawfully.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to or from our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your Agreement
By sending your information or otherwise using The Mortgage Business, you agree to your information being gathered and used in the ways described in this policy.
If we change our privacy policy we will post the changes on this page and may place notices on other pages of our website, so that you may be aware of the information we collect and how we use it at all times. Continued access to and use of the website will signify that you agree to any such changes.
Your rights
Under the Data Protection Laws, you have a number of important rights free of charge. In summary, those include rights to:
access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
require us to correct any mistakes in your information which we hold
require the erasure of personal information concerning you in certain situations
receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
object at any time to processing of personal information concerning you for direct marketing
object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
object in certain other situations to our continued processing of your personal information
otherwise restrict our processing of your personal information in certain circumstances
For further information on each of those rights, including the circumstances in which they apply contact the Information Commissioner’s Office.
If you would like to exercise any of those rights, please:
Via message on the site
let us have enough information to identify you eg your name, address and an order number,
let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
let us know the information to which your request relates
Lodging a complaint
We hope that we can resolve any query or concern you raise about our use of your information.
The Data Protection Laws also give you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at ico.org.uk or telephone: 0303 123 1113.
Website disclaimer
This website contains information on independent financial advisers, financial advisers, mortgage advisers, who provide advice and services in the UK. The information is directed only at persons in the UK.
BDIB GLOBAL LLP and The Mortgage Business and the owners of any other website through which this information can be obtained do not endorse or approve any of the independent financial advisers, financial advisers, mortgage advisers, or any advice that they may provide. While The Mortgage Business undertakes several checks to ensure that information provided through its search is correct, it is your responsibility to satisfy yourself that the advertiser you see is independent and appropriate for the business you are transacting and/or any service you are seeking. Any decision to transact business with or take up the services of an subscriber is made by you based on your own enquiries.
The materials contained in The Mortgage Business site are provided for general information purposes only and do not constitute professional advice. BDIB GLOBAL LLP and The Mortgage Business do not accept any responsibility for any loss, which may arise from reliance on information contained in this site and accept no responsibility for information provided by third parties as any links to third party sites are provided solely as a convenience to users and at your own risk.
BDIB GLOBAL LLP and The Mortgage Business give permission for the downloading, printing, and temporary storage of one or more of the documents or pages retained on this website for personal use or internal business use for the purpose of finding professional advisers for your business only, and for no other purpose. The reproduction or transmission of the contents of this website is prohibited without the prior written consent of BDIB GLOBAL LLP.